Having worked with Sean and his team at ICR previously when we were at PSM Golf Pavilion, we knew we were in safe hands when it came to setting up the EPOS systems and card payments for Kellas. From day 1 the ICR team have taken care of everything we needed - with no shortage of patience for the inevitable chopping and changing that goes on with a new project! The ongoing help as we found our feet once we opened has been absolutely invaluable. We are delighted with the system we have, and we know we are in safe hands with whatever we need going forward. We would wholeheartedly recommend ICR for any hospitality business, their customer care is second to none, and the whole crew are a pleasure to work with.

Delighted that a local company could offer such a fantastic service. Highly recommend Amy and the team - they have answered every query we have had so quickly and efficiently. Thank you from all the team at M&K Automotive Engineers 2011 Ltd

We recently reviewed our merchant card charges and invited ICR to quote for card provision services. They were very quick to arrange a meeting and brought our attention to additional transaction charges we were currently paying. We very quickly realised that we needed to change our Merchant Services and ICR arranged this through Smarter Payments. The transition to the new service ran very smoothly and any questions were answered very quickly and efficiently. Since moving providers, we have been very satisfied with the service offered by both ICR and Smarter Payments. Sean and Amy at ICR are super helpful and they even assisted us when we needed the use of a 4G router for the Royal Show and being able to speak to Emma as a direct contact at Smarter Payments is very good also. We cannot speak highly enough of the great local service of ICR and would definitely recommend them to any local business.

We are a longstanding customer of ICR Retail systems. The Epos system and the back-office cloud they provide has transformed how we run our business. We now have a much better stock control system, which gives us more knowledge when making buying decisions. The support we have received from the ICR team during the set up and the ongoing background help is fantastic, and they are only a phone call away for instant assistance. A huge benefit of all of this, is that it has enabled me to take a step back from the day to day running of the shop and I can now work remotely.

Highly recommend ICR Retail Systems for the card terminals, I have been trying to find a suitable supplier since May 2022 with loads of stress and tantrums until I joined ICR, quick email to Amy who got straight back to me with a full list of what I needed, I sent everything back to her and that was it, just waited for the terminal which came very quickly, easy set up and ready to go. So much easier than dealing with call centres 👍😃

Being customers of ICR since 2008, we have always been delivered a prompt, friendly and professional service. A very important quality in the catering industry, making us a very satisfied customer